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ColleenMichelle
Participant
November 16, 2023
해결됨

video codex galaxy 23 ultra reading

  • November 16, 2023
  • 2 답변들
  • 1208 조회

Is the new premier elements 2024 able to read the video codex for samsung galaxy 23 ultra? I have premier elements 2019 and when I try to add video media which is from my 23 ultra a get a message that it can't read the file. I am wondering if it is now readable in the new 2024 version.

      이 주제는 답변이 닫혔습니다.
      최고의 답변: ColleenMichelle

      So I turned off High efficiency videos and now Premier elements works with the video. Thanks. So what does High efficiency videos do? Is it important? And does the new Premier Elements 2024 let you use the setting High efficiency Videos?

      2 답변

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      November 16, 2023

      Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
      https://mediaarea.net/en/MediaInfo

      B
      Community Expert
      Bill SpragueCommunity Expert
      Community Expert
      November 16, 2023

      I have Samsung Galaxy S23, not the Ultra.  I have no trouble with the video files it records.  However, I have it set to NOT use "High efficiency videos", "High bitrate videos" and "HDR10+ videos".   If you turn on "High efficiency videos" it will use the H.265 codec.  Premiere Elements does not provide that codec but will use it in later versions if your computer has it installed or you get it installed from the Microsoft store.

      Since you are using version 2019, you should have no trouble with Samsung files if they are using the common H.264 codec.  If you already have important H.265 footage from your phone, you can convert it using the (free) Handbrake program.

      C
      ColleenMichelle작성자답변
      Participant
      November 16, 2023

      So I turned off High efficiency videos and now Premier elements works with the video. Thanks. So what does High efficiency videos do? Is it important? And does the new Premier Elements 2024 let you use the setting High efficiency Videos?

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      November 16, 2023

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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