video editor workspace not loading

[davedamofo]

hi.

i've just installed premiere elements (on a macbook) and i got the first screen to load fine, but when i click on Video Editor it says 'loading premiere elements editor workspace...' for a while and then nothing happens.

does anyone know a fix or a way i can get adobe to fix please?

[Bill Sprague]

Do you have enough RAM and free disk space?

[davedamofo]

yeah i have loads

[Peru Bob]

What version of Premiere Elements and what operating system?

[Steve Grisetti]

Have you tried this, which I recommended to someone earlier today?

https://community.adobe.com/t5/premiere-elements/ape-2020-not-openning/td-p/11188417?page=1

[davedamofo]

I'm using prem elements 2020 on a mac os catalina

[noahg43219301]

Having the same problem can't get Adobe tech on the phone. Any help?

[Knoxi]

Hi, I'm using Premiere Elements 2021 and having the same problem today.  Worked fine yesterday!!

[Maximilian5FF6]

Hello i use a Max book and have the same problem since 3 Days.