Adobe premiere elements 12 keep crashing on startup

Explorer ,
Jun 21, 2021 Jun 21, 2021

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Hi guys I haven use premiere elements 12 for a while but when I tried to start it up, the app just crash when trying to load some quicktime plugin. 

I had tried reinstalling it and visual programe but the issue still persisted. 

 

Hopefully someone here have the solution to it.

 

Thank you.

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Bug, Crash or freeze, Download and install, How to, Problem or error

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Adobe Community Professional ,
Jun 21, 2021 Jun 21, 2021

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You have posted in the Photoshop Elements forum.  I am moving this discussion to the Premiere Elements forum where you are more likely to receive help.

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Adobe Community Professional ,
Jun 24, 2021 Jun 24, 2021

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Assuming you've got Windows 10, do you have Quicktime installed, per the system requirements?

 

You can as an alternative installed Quicktime Alternative.

https://www.free-codecs.com/qt_lite_download.htm

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Explorer ,
Jun 24, 2021 Jun 24, 2021

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Just tried with your link the issue still remians.

I attachted a photo showing premeire elements loading the plugins before it crashed

cant work.PNG

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