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Error Code 16

New Here ,
May 02, 2020

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When I go to open up Premiere Elements 2020 I get the following error code. 

MattFrancis14_0-1588434101194.png

I have followed the steps listed in this forum and it is still not fixing the error. What should I do next?

https://helpx.adobe.com/creative-cloud/kb/configuration-error.html#win_10

 

[To find a forum for your program please start at https://community.adobe.com/]
[Moving from Premiere Pro to Premiere Elements forum... Mod]

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Error Code 16

New Here ,
May 02, 2020

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When I go to open up Premiere Elements 2020 I get the following error code. 

MattFrancis14_0-1588434101194.png

I have followed the steps listed in this forum and it is still not fixing the error. What should I do next?

https://helpx.adobe.com/creative-cloud/kb/configuration-error.html#win_10

 

[To find a forum for your program please start at https://community.adobe.com/]
[Moving from Premiere Pro to Premiere Elements forum... Mod]

TOPICS
Crash, Error or problem

Views

103

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May 02, 2020 0
Adobe Community Professional ,
May 02, 2020

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Do what it says in the message.

Contact Customer Care

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May 02, 2020 0
Most Valuable Participant ,
May 02, 2020

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May 02, 2020 0
Ann Bens LATEST
Adobe Community Professional ,
May 02, 2020

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TS already tried that.

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May 02, 2020 0