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HEVC x265 now WORKING in "Adobe Premiere Elements 2020" (Some TIPS)

New Here ,
Oct 05, 2019

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Hello,

 

i just bought, downloaded and installed "Adobe Premiere Elements 2020" on my PC.

With the promissed support of HEVC x265 codec:

 

From Adobe: Versions buyer guide with HEVC for 2020:

https://www.adobe.com/de/products/premiere-elements/buying-guide.html

 

From Adobe: How to use HEVC in 2020 on Windows:

German: https://helpx.adobe.com/at/premiere-elements/using/hevc-decoding-on-windows.html

English: https://helpx.adobe.com/premiere-elements/using/hevc-decoding-on-windows.html

 

My tips:

- I had 2 times HEVC Codecs from the Microsoft Store installed (1 old and 1 new)
(Please be sure, that you have only 1 installed from the actual date) for 0.99$

- Be sure that your Windows and Nvidia Driver are up to date

--> Which Windows 10 Version: https://support.microsoft.com/en-in/help/13443/windows-which-version-am-i-running

- Delete the Cache like mentioned in the tutorial: https://helpx.adobe.com/at/premiere-elements/using/hevc-decoding-on-windows.html

 

Kind regards

Pierre

 

 

 

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HEVC x265 now WORKING in "Adobe Premiere Elements 2020" (Some TIPS)

New Here ,
Oct 05, 2019

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Hello,

 

i just bought, downloaded and installed "Adobe Premiere Elements 2020" on my PC.

With the promissed support of HEVC x265 codec:

 

From Adobe: Versions buyer guide with HEVC for 2020:

https://www.adobe.com/de/products/premiere-elements/buying-guide.html

 

From Adobe: How to use HEVC in 2020 on Windows:

German: https://helpx.adobe.com/at/premiere-elements/using/hevc-decoding-on-windows.html

English: https://helpx.adobe.com/premiere-elements/using/hevc-decoding-on-windows.html

 

My tips:

- I had 2 times HEVC Codecs from the Microsoft Store installed (1 old and 1 new)
(Please be sure, that you have only 1 installed from the actual date) for 0.99$

- Be sure that your Windows and Nvidia Driver are up to date

--> Which Windows 10 Version: https://support.microsoft.com/en-in/help/13443/windows-which-version-am-i-running

- Delete the Cache like mentioned in the tutorial: https://helpx.adobe.com/at/premiere-elements/using/hevc-decoding-on-windows.html

 

Kind regards

Pierre

 

 

 

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Oct 05, 2019 0
Adobe Community Professional ,
Oct 05, 2019

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Thank you for sharing this, Pierre! 

Here is the English version of those links.

https://helpx.adobe.com/premiere-elements/using/hevc-decoding-on-windows.html

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Oct 05, 2019 0
Adobe Community Professional ,
Oct 06, 2019

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You should not have to buy the codec from MS.

 

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Oct 06, 2019 1
New Here ,
Oct 06, 2019

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I think you are not correct for "Adobe premiere elemnts 2020" on windows/PC.

 

For the "Adobe premiere PRO" edition you are right.

 

But for the "Adobe premiere elements 2020" it seems to be necessary, written in the Adobe Homepage. --> https://helpx.adobe.com/premiere-elements/using/hevc-decoding-on-windows.html

 

And i tested it the last days a lot with uninstalling/installing all drivers again and again.

If i don't have the HEVC from the store, i get an error message (Screenshot attached)

 

Where did you get your information? And what hardware/software are you useing?

 

Kind regards
Pierre

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Oct 06, 2019 0
Adobe Community Professional ,
Oct 29, 2019

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I get the same error message. But I refuse to buy a codec.

This should be included with the software, as in Premiere Pro and other consumer video software.

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Oct 29, 2019 2
New Here ,
Oct 29, 2019

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Sure. In a software that costs 100€, the codec should be included.
But i am happy that it now works with "just 99 Cent upgrade" for all my Win10 PCs. For just 1* 99Cent.

 

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Oct 29, 2019 0
Explorer ,
Oct 29, 2019

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It does not work for me. I have Windows 10 1903, I bought the codec, I deleted the cache, I updated my nvidia quadro card to the last driver ... and I can't import the files. I receive the message that the files are not compatible on my system and the link you have shown is displayed. But it is not true, I can open the videos with the operating system using any media player. Very frustrating because I have updated since 2019 version for this feature.

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Oct 29, 2019 1
New Here ,
Oct 29, 2019

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Did you delete old codec in Windows "Apps and Features" and After that Install the 99cent Codec?

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Oct 29, 2019 0
Explorer ,
Oct 29, 2019

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Yes I did.

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Oct 29, 2019 1
Adobe Community Professional ,
Oct 29, 2019

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"But I refuse to buy a codec."

I fully agree!  That said, I have a phone that will record stabilzed 4K 60p, but only in H.265.  My computer is strong enough and my (favorite editor) Premiere Elements can now handle it.  So I violated all my principles and spent the 99 US cents.  

My current guess for those that aren't getting it to work is that there may be some anomolies in how the codec is installed after the 99 cents is spent.  

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Oct 29, 2019 1
New Here ,
Dec 24, 2019

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I can not find the Cache files. I have windows 10 pro installed, but I don't know were to locate these files.

Can anybody help me please? I am getting desperate. 

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Dec 24, 2019 0
New Here ,
Dec 24, 2019

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Hello,

these file only exist, when you had imported a video to adobe with "insert merdia".

If you dont have any of these cache files, then everything is ok. They should appear on next video import.

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Dec 24, 2019 0
Explorer ,
Dec 27, 2019

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I have followed all the steps and I have not got it to work. 😞

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Dec 27, 2019 1