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My files will not import in any format I try

New Here ,
Oct 16, 2018 Oct 16, 2018

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My friend filmed some footage for us on his camcorder and gave us the files in XML, VLC and BIM files. None of these will import to be edited on Premiere elements. When I convert the files to MP4 on the VLC program they will upload but they are very distorted and mainly just green screen and a mosaic effect! I've been trying to find answers on here but I don't really understand what a codec is... can anybody please help a tecno dummie? x

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Community Expert ,
Oct 16, 2018 Oct 16, 2018

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What model of camcorder is he shooting his video with? I've never heard of a camcorder shooting in those formats. See if he can output the video in a more standard format like MP4 or MTS.

Meantime, open one of the videos from that camcorder in the free download MediaInfo. In MediaInfo, set View to Text and then copy and paste the report that it generates to this forum. Once we see what your video's specs are, we'll be better able to advise you.

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