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No sound with imported .vob files

New Here ,
Mar 29, 2019

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This is with Premier elements 2019.  I have Windows 10.  I imported the .vob files from a DVD using the Add Media function in Premier Elements.

When I preview the files I see the vide but there is no sound.  This is either when I do a preview or when I play it in the timeline.

The audio 1 track in the timeline just shows a flat line.

My speakers interface to the computer via USB.

When I play the DVD via my Power DVD software the sound is fine.

I have also found that when I import these .vob files into Premier Elements 14 (my old version), that the sound is fine.

Any ideas?

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No sound with imported .vob files

New Here ,
Mar 29, 2019

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This is with Premier elements 2019.  I have Windows 10.  I imported the .vob files from a DVD using the Add Media function in Premier Elements.

When I preview the files I see the vide but there is no sound.  This is either when I do a preview or when I play it in the timeline.

The audio 1 track in the timeline just shows a flat line.

My speakers interface to the computer via USB.

When I play the DVD via my Power DVD software the sound is fine.

I have also found that when I import these .vob files into Premier Elements 14 (my old version), that the sound is fine.

Any ideas?

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Mar 29, 2019 0
Adobe Community Professional ,
Mar 30, 2019

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Open one of the VOB files in the free download MediaInfo. In MediaInfo set View to Text and then copy the report it generates and paste it to this forum. Once we know what the specs are of your video we'll be better able to answer your question.

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Mar 30, 2019 0
New Here ,
Apr 03, 2019

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General

Complete name                            : C:\Users\Ric\Videos\Sample-002.VOB

Format                                   : MPEG-PS

File size                                : 1.00 GiB

Duration                                 : 14 min 21 s

Overall bit rate mode                    : Variable

Overall bit rate                         : 9 971 kb/s

Video

ID                                       : 224 (0xE0)

Format                                   : MPEG Video

Format version                           : Version 2

Format profile                           : Main@Main

Format settings                          : BVOP

Format settings, BVOP                    : Yes

Format settings, Matrix                  : Default

Format settings, GOP                     : M=3, N=15

Format settings, picture structure       : Frame

Duration                                 : 14 min 21 s

Bit rate mode                            : Variable

Bit rate                                 : 9 517 kb/s

Maximum bit rate                         : 9 318 kb/s

Width                                    : 720 pixels

Height                                   : 480 pixels

Display aspect ratio                     : 4:3

Frame rate                               : 29.970 (30000/1001) FPS

Standard                                 : NTSC

Color space                              : YUV

Chroma subsampling                       : 4:2:0

Bit depth                                : 8 bits

Scan type                                : Interlaced

Scan order                               : Top Field First

Compression mode                         : Lossy

Bits/(Pixel*Frame)                       : 0.919

Time code of first frame                 : 00:00:00:00

Time code source                         : Group of pictures header

GOP, Open/Closed                         : Closed

Stream size                              : 977 MiB (95%)

Color primaries                          : BT.601 NTSC

Transfer characteristics                 : BT.601

Matrix coefficients                      : BT.601

Audio

ID                                       : 189 (0xBD)-128 (0x80)

Format                                   : AC-3

Format/Info                              : Audio Coding 3

Commercial name                          : Dolby Digital

Muxing mode                              : DVD-Video

Duration                                 : 14 min 21 s

Bit rate mode                            : Constant

Bit rate                                 : 256 kb/s

Channel(s)                               : 2 channels

Channel layout                           : L R

Sampling rate                            : 48.0 kHz

Frame rate                               : 31.250 FPS (1536 SPF)

Bit depth                                : 16 bits

Compression mode                         : Lossy

Delay relative to video                  : 133 ms

Stream size                              : 26.3 MiB (3%)

Service kind                             : Complete Main

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Apr 03, 2019 0
Adobe Community Professional ,
Apr 03, 2019

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Can you do a screen shot of the Audio Hardware Preferences page like this one?

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Apr 03, 2019 0
New Here ,
Apr 04, 2019

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Apr 04, 2019 0
Adobe Community Professional ,
Apr 04, 2019

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You left out the drop down choices.  Can you try to see what happens if you select other choices?

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Apr 04, 2019 0
New Here ,
Apr 05, 2019

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The speakers connect to the computer via USB, so nothing is connected to the Sound Blaster card.

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Apr 05, 2019 0
Adobe Community Professional ,
Apr 06, 2019

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Can you try some other output like headphones?    Does it match the operating system selection?  Can you try changing the Default Input to "None"?

Since you have the current version 2019 you can get help from Adobe customer support through an online chat system.  They can remotely trouble shoot you setup. 

Contact Customer Care

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Apr 06, 2019 0
Adobe Community Professional ,
Apr 06, 2019

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Set default input to NONE.

Delete clip from project,

rename and import again,

see how that goes.

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Apr 06, 2019 0
Adobe Community Professional ,
Apr 06, 2019

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https://forums.adobe.com/people/Ann+Bens  wrote

Set default input to NONE.

I think that's what I said!!

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Apr 06, 2019 0
New Here ,
Apr 07, 2019

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Still no luck.

I set the default input to "no input", made a new project and imported one of the .vob files into the new project.  Still no sound.

Then I disconnected the USB connection to the speakers and hooked up the audio cable from the sound card output to the speaker input.  Still no luck.  (The speakers do play though, I checked them with media player). 

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Apr 07, 2019 0
bady1 LATEST
New Here ,
Feb 27, 2020

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I havethe same problem.

(incidently: Forum does not work when I click on link in e-mail notification from Steve Grisetti.)

In answer to his question about mu audio issue:

When using video importer to import from a DVD (in my DVD drive).

(The video was originally made in an older version of premiere.)

Tried several different DVD’s w/ different projects…same result: video tracks are fine…audio tracks appear but contain no sound.

 

Now using: Premiere Elements 2019. Windows 10.

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Feb 27, 2020 0