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Only Slideshow/Pan Zoom DVD Menu Template available PE 16(2018)

New Here ,
Jun 17, 2018

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Only Slideshow/Pan Zoom DVD Menu Template available in PE 16(2018).  I've relaunched the app dozens of times, I've reloaded the software, but the only Menu Theme that's available is Slideshow Pan Zoom.  There are NO MORE themes from which to choose.  I've read online that version 16(2018) loads many more Menu themes.  Pls help.

Steve

Adobe Community Professional
Correct answer by whsprague | Adobe Community Professional

Because it is the current version and an installion issue you have full access to the Adobe chat system. 

Go here and get it fixed:  Contact Customer Care

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Only Slideshow/Pan Zoom DVD Menu Template available PE 16(2018)

New Here ,
Jun 17, 2018

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Only Slideshow/Pan Zoom DVD Menu Template available in PE 16(2018).  I've relaunched the app dozens of times, I've reloaded the software, but the only Menu Theme that's available is Slideshow Pan Zoom.  There are NO MORE themes from which to choose.  I've read online that version 16(2018) loads many more Menu themes.  Pls help.

Steve

Adobe Community Professional
Correct answer by whsprague | Adobe Community Professional

Because it is the current version and an installion issue you have full access to the Adobe chat system. 

Go here and get it fixed:  Contact Customer Care

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Jun 17, 2018 0
Adobe Community Professional ,
Jun 17, 2018

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What happens when you select this arrow button?

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Jun 17, 2018 0
New Here ,
Jun 17, 2018

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Nothing changes when I click the down arrow   No other options are displayed, just the Dock pic and Pan are there just as before.

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Jun 17, 2018 0
Adobe Community Professional ,
Jun 17, 2018

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The additional templates do not come with the initial installation.  This is done to conserve space on you computer.  It is the same with transitions and music tracks. 

I'm not sure what triggers the option to let you download them.  Are you logged in to your Adobe account in the Help Menu?

You should see a blue bar in the upper right of the additional templates.  Right clicking on it gives you the choice to download one or all.

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Jun 17, 2018 0
New Here ,
Jun 17, 2018

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No Blue Bar in corner shows up when I Right-Click; I only have the Dock Menu and Pan and Zoom box and not a Wedding or any other theme.  I am signed onto ADobe Help, no difference.  I'll try Uninstall and Re-install.

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Jun 17, 2018 0
New Here ,
Jun 17, 2018

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Still no ability to download additional templates after uninstall re-install.

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Jun 17, 2018 0
Adobe Community Professional ,
Jun 17, 2018

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Because it is the current version and an installion issue you have full access to the Adobe chat system. 

Go here and get it fixed:  Contact Customer Care

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Jun 17, 2018 0
New Here ,
Jun 18, 2018

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Thanks for your help whsprague, appreciated.

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Jun 18, 2018 0