Participant

Question

Premiere Elements 11 won't open at all on my laptop?

Forum|Forum|13 years ago
October 14, 2012
6 replies
28690 views

I downloaded the program from online and installed it after some figuring out. I had to re-download and re-install it after the program would not open when I would click on the desk top icon (and the option for elements in my Windows Start list). It still will not start no matter what I do. There's no virus, no message popping up to tell me what's wrong. Simply nothing happens. I need this program both for school and my job and would appreciate some input if anyone has any answers or has experienced the same thing. Thanks.

This topic has been closed for replies.

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tomstanding

Participant

I have a iMac and all my adobe software just got up and broke.. it all worked perfectly before.. really annoyed i paid out for these software that don't give you free updates making their buyer waste their money. I contacted adobe and all they said was "your adobe 11 softwares are outdated, please buy the latest versions if you wish to use them again"... I don't wonna pay out again? I only just bought all this last year... I get why people use Utorrents now, not worth paying just to be scammed!

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hanssmom09

Participant

I was able to fix this error by adding msvcr80.dll and msvcr100.dll to the premier elements folder. The program now opens and runs successfully. I used HP Support advisor to locate the problem and correct. This was after much frustration searching forums and the web to no avail.

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AngelaH100

Participant

I have the same problem, the same error. I have tried every step on this thread without any luck and I've also spent 4.5 hours with Adobe tech support, watching them while they took over my computer remotely and tried everything under the sun to fix this, then they gave up. The program works fine on my Win7 64bit laptop, but not my desktop which is where I do all my video and photo editing. The last thing the Adobe tech guy said was that it was a Microsoft problem and that I need to reinstall Windows. I have the original disk that came with my desktop, I'm just loathe to try that unless it's the absolute last resort. Does anyone have any other suggestions?

the_wine_snob

Inspiring

If the steps in this article: http://www.wiki-errors.com/wiki-errors.php?wiki=0xc000007b,

did not fix things, then it might come down to a wipe, and total insall of the OS.

I have not run across any different fixes or tips.

Good luck,

Hunt

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AngelaH100

Participant

There's a $ charge for using the repair program in your link. I've tried a few free registry repair programs (the highly rated programs on CNET) but none of them fixed the problem. I hate to buy this program and have it not work. Is this the only one that will work, in your opinion? I also looked at 'system restore' but there were no restore points saved. I'm backing up my hard drive now and will try a 'windows repair', and if that doesn't work (and if you don't have any other registry repair software suggestions) I guess I will have to reinstall windows. Argh! Or, alternatively, use my laptop for editing video. Either solution is a pain in the patooty though.

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primarykeytech

Participant

Many thanks to those who offered suggestions on this and other threads. I tried to install Premiere Elements 11 from the DVD purchased through Amazon and was receiving the same bloody 0xc000007b error. Tried the tips above as well as those on other threads and websites. Hitting the computer didn't work either. Here's what did work for me.

Downloaded and installed Steve P. Miller's free Dependency Walker program (google it) and opened the Adobe Premiere Elements 11.exe file in it. Dependency Walker showed a couple of dependency problems.
Dependency Problem 1: IEShims.dll was missing. Found it in the Internet Explorer directory and copied it over to the Windows/System32 folder. Dependency error went away but 0xc000007b error still happened when I tried to open the program.
Dependency Problem 2: DCIMAN32.dll was running in 32 bit mode and creating an error. Found another thread on the Adobe Forums that offered a suggestion.
In Windows 7, clicked Start button, opened Accessories folder, right-clicked on Command Prompt, selected Run as Administrator.
Typed 'sfc /scannow' in the command prompt.
Received a message saying, "Windows Resource Protection found corrupt files and successfully repaired them."
Tried to open Premiere Elements 11 again and it worked!

Moral of the story: the 0xc000007b error is a generic one and you need something like Dependency Walker to figure out the specific issue that you are having.

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Steve Grisetti

Legend

Have you tried Googling that error code?

Here's a solution.

http://ph.answers.yahoo.com/question/index?qid=20120609012929AAe93pc

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Anonymous

Are you able to open the appplication from the installed folder directly? To check this, do a right click on the desktop icon and go to "Open File Location" and double click on the exe named "Adobe Premiere Elements 11.0.exe". If that still does not launch, try to launch the "Adobe Premiere Elements.exe" right next to it. The second one is the app. If you are able to launch this and work with it, you should be good to edit videos. This is the app. The other one is just a launch screen.

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Large_Donkey

Participant

I have exactly the same problem, I have allowed Adobe boffins remote access to my desktop and the problem still isn't fixed. My PC meets and exceeds the requirements. When I try to open from the .exe I get an error message of. "The applications failed to launch correctly (0xc000007b) Click OK to close application." The last Adobe boffin said that the error relates to my operating system and that I need an update?!? I am fully updated so I give up. I wouldn't mind but I am genuinely interested in buying the package and need to produce a short film for a best mans speech next week! I'll have to cope with Movie maker

(Windows 7, 64 bit machine)

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Abhishek Kapoor11006798

Adobe Employee

Neeed more information like computer specification and any error message during the installation of product for lfranco13 issue

&

for 0xc000007b errror check computer hard drive

Open computer
Right-click the hard disk , and then click Properties
Click the Tools tab, and then, under Error-checking, click Check now. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.To automatically repair problems with files and folders that the scan detects, select automatically fix file system errors. Otherwise, the disk check will report problems but not fix them.

For best results, don't use your computer for any other tasks while it is checking for errors.