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UpdaterStartupUtility intrusiveness creates problems in other applications?

Participant ,
Jul 21, 2018 Jul 21, 2018

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Hi

This is Windows 7 and Premier Elements 15 and what is installed by that.

Been troubleshooting now for a week what happends and audio recording is just suddenly aborted in Cubase due to audio dropouts.

And a delayed start of update checks for Adobe - installed with Premier Elements 15 - seems to be the problem.

How can I turn this off properly - no automatic updates?

Computer is never online, just for planned updates and installs.

I found the adobegc.log and dlm.log which a secondary applications started by UpdaterStartupUtility.exe.

Other secondary applications seem to be AdobeGCClient.exe and AAM Updates Notifier.exe etc.

There are complaints about CC not installed something, but I only briefly had Adobe Acrobat Reader CC something installed, and then uninstalled.

Something still remain from that?

Can I just rename UpdaterStartupUiltity.exe to something else?

If I don't find a solution I have to start with uninstalling Premier Elements, since this is the only purchased Adobe product I have.

I can't having intrusions like this on entire computer not even running PRE.

Thank you.

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correct answers 1 Correct answer

Participant , Jul 24, 2018 Jul 24, 2018

Seems to be solved.

I disabled Adobe AGSService, disabled updates in Foxit Reader and also went through all scheduled jobs related in Task Scheduler - and now seems to be fine.

So not touching any of this again unless I encounter a problem of some sort.

Adobe seems to have replaced various update stuff with one that manage many Adobe applications/libraries.

I found a Update6 folder under \Programdata which is no empty.

Finally computer seems to be mine again....

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Community Expert ,
Jul 21, 2018 Jul 21, 2018

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Participant ,
Jul 21, 2018 Jul 21, 2018

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Thank you for suggestion, but cannot find a similar name or any EXE-file that actually produce an user interface.

I looked both under \Program Files\Common Files and \Program Files (x86)

The EXE installed by PRE15 seems to be under OOBE\PDApp\UWA  folder - and then the executables for that.

Found some entries in Task Scheduler that seems to correspond to some entries in msconfig and Startup folder - if those are checked.

So disabled those, in case they run anyway if not checked.

Don't find much dat-files either - mostly ecr.files which are encrypted for digital sign or similar.

I have one file which is a service - AGSService.exe - in Common Files\Adobe\AdobeGCClient folder - and disabled that - which still allow to start PRE15 what I could see, and thinking of to lift all of this to RecycleBin.

Make trial and error, kind of.

I started to use Foxit Reader instead of Adobe Acrobat Reader - and it seems to install some files with almost same date as that installation with AdobeGCClient. So some api library from Adobe used, I assume. Foxit Reader started with all of that in RecycleBin as well.

Those log files I mentioned first post - says something like delayed to not overwhelm disc activity or similar.

So it takes 10 minutes after boot until this is run - which is part what cause problem.

If it runs again later - I don't know.

I want to be in control of what is to run, and when - as simple as that.

If anybody has more ideas they are welcome.

Or I just try to rename everything EXE in those folders - and see what happends.

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Participant ,
Jul 24, 2018 Jul 24, 2018

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Seems to be solved.

I disabled Adobe AGSService, disabled updates in Foxit Reader and also went through all scheduled jobs related in Task Scheduler - and now seems to be fine.

So not touching any of this again unless I encounter a problem of some sort.

Adobe seems to have replaced various update stuff with one that manage many Adobe applications/libraries.

I found a Update6 folder under \Programdata which is no empty.

Finally computer seems to be mine again....

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