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Why does Elements 15 shut down while exporting project to computer?

New Here ,
Jun 16, 2018

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While exporting my 12 minute video project to my computer, Premiere Elements 15 shuts down and closes about 25% into the exporting. I have updated the registry as others have suggested and that seems to work a little better, but the program still doesn't complete the export. Any suggestions?

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Why does Elements 15 shut down while exporting project to computer?

New Here ,
Jun 16, 2018

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While exporting my 12 minute video project to my computer, Premiere Elements 15 shuts down and closes about 25% into the exporting. I have updated the registry as others have suggested and that seems to work a little better, but the program still doesn't complete the export. Any suggestions?

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Jun 16, 2018 0
Adobe Community Professional ,
Jun 16, 2018

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It is certainly not normal for that to happen.  I would love to try helping. 

What is the source material?

What are the project settings?

What is the computer?

What is the operating system?

What is the available space on the disk drives?

What are the output settings and choices?

What are the details of your workflow?

What are your edits?

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New Here ,
Jun 16, 2018

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I will try and answer these.

Source material is GoPro Hero 5 videos that were saved to a folder on the

computer.

Project settings - not sure how to find this out

Computer is a fairly new Intel Core processor 2.20 GHz with 8 GB RAM

Operation system is Windows 10

Available space is 57 GBs, or 25%.

Output settings are - Computer, Resolution 1080, destination is a

dedicated folder on the desktop. File size is 1.31 GB

Not sure what is meant by workflow, but I editing all the clips with

transitions and color correction. I also added music.

As a side note, I just noticed there is a long list of Events in Elements,

all reading Incompatible Display Driver. I wonder if that could be part of

the problem.

Hope this helps answer at least some of the questions. Thanks.

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