'Audio not found at 00' and 'Audio Disk I/O Overloaded' errors in Beta

[Adam Speedy]

Hi,

In the latest Beta (v24.4.0 BETA Build 24) I am constantly getting audio cut outs and freezes with either of these two errors appearing.

It'll either say "Audio not found at 00" or "Audio Disk I/O Overloaded".

This is happening with proxied files as well as normal .WAV files.

I have tried using MME as well as ASIO (GoXLR) and they both have this problem.

Thanks

[bi2012]

I have the same problem. can anybody help. May this be a problem related to the latest Nvidia driver 551.86 that was released on 19th March 2024? Please help. 

[Adam Speedy]

Bump???

[Tariq Salqan]

Disk I/O (Input/Output) performance refers to how quickly and efficiently data is read from or written to a storage device like a hard disk drive (HDD) or solid-state drive (SSD). This is a crucial aspect that impacts a computer's overall performance, particularly when managing large data sets.

Key measures of disk I/O performance include:

• Transfer Rate: This indicates the speed of data transfer between the storage device and computer memory, typically measured in bytes per second.

• Latency: This measures the time taken for the storage device to respond to data requests, usually in milliseconds.

• IOPS (Input/Output Operations Per Second): This quantifies the number of read/write operations a device can handle per second, useful for comparing different storage devices.

• Throughput: This denotes the amount of data read or written within a specific time frame, measured in bytes per second.

So have you applied any presets in the Essential Sound panel? Is there sufficient disk space available? Have you attempted to clear the cache and reset your preferences?

[Adam Speedy]

Hi Toxos, there are no presets being used from Essential Sounds. The sequence contains nothing besides my one clip and cuts I have made - otherwise everything else is untouched. There is sufficient disk space on my nvme ssd, so that's not the issue either. I have tried clearing my cache, the issue remains. This only happens on the latest versions of the Beta, never had the problem before.

[Adam Speedy]

Bump... This makes it so difficult to use the program. Please help

[geraghty81]

same problem here.  I/O overload in simple timeline with latest beta version

[a_leven]

Also seeing this problem.  Seeing it on 24/48 WAV files, 24/48 audio embedded in ProRes media.  I am using LucidLink as my storage and thought that was the issue, but I am hardwired and have a gig, so I shouldn't have any issues with audio. Similarly I am playing back a sequence with no FX, just video and audio.

[PolkaFever]

Hi, 

Same problem here "Audio disk I/O overloaded at 00:##:##:### in "Audio Prefetch"".
Started when I began using PPro Beta (currently vers. 25.0.0 build 29). Also get the "Audio not found at 00:##:##:### in...".

Recently upgraded PC, but had similar problems with the old. PPro stills stutters during playback, but less than before. I really need some advice to fix this to improve workflow. Footage: C300 .MXF, ProRes Proxy, 4 channel audio.

BTW:

1. Have you applied any presets in the Essential Sound panel? - No
2. Is there sufficient disk space available? -Yes
3. Have you attempted to clear the cache and reset your preferences? -Yes

Thanks

Dell Precision 5860 Tower

Prosessor Intel(R) Xeon(R) w7-2495X 2.50 GHz

RAM 192GB

Win 11 Enterprise v23H2, 2263.4037 / 64 bit

2x NVMe SSD 1TB

GPU Nvidia RTX 4500 Ada gen / driver vers.560.76 (aug.24)

[Ann Bens]

Audio not found: have had this for several versions (not builds).