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mc_finney
Known Participant
February 22, 2024

Crashing every time I click on a mask

  • February 22, 2024
  • 8 replies
  • 837 views

Steps to reproduce:
    1. ... Clicked on a mask I drew on a video layer (no keyframing just a simple polygon mask)
 
Result: ... I expected to see the bounds of the mask so that I could tweak it
Expected: ... Everytime I click on mask it crashes. It's happened 4 times in a row where the whole program suddenly quits as soon as I click on the mask in Effect Controls.

 

I was in an earlier version of the Beta so when it crashed twice I updated to the most recent Beta and it crashed with the same behavior two more times. 
 
System info
    Application: Premiere Pro (Beta) v24.3.0.37
    OS: macOS v13.6.4, RAM: 64.00 GB GB, CPUs (logical): 16

8 replies

Participant
December 14, 2024

I had the same issue. What worked for me was to select the CUDA graphics card in my GeForce driver settings. I sometimes use an external better GPU and apparently the driver switched to the better card but didn't switch back once this was removed. Took me weeks to figure this out...

Participant
November 4, 2024

I have the same issue. I'am now on v24.6.3 and I can't work. I even try the "new" Premiere Pro v25 and THE SAME ERROR happens.
Everything is updated, nvidia drivers studio version, and nothing works.
I don't know what to do anymore.

This topic is here since february and nothing was made to correct it.

Participant
October 31, 2024

Same thing happening to me, program has crashed every time I even click on the mask

Participant
October 23, 2024

Did you find a solution?

Participant
October 22, 2024

Same issue. About 50% of the time I click a mask or try to adjust one.
Windows 11
Premiere Pro Ver 25.0.0 (Build 61)

Participant
October 16, 2024

It keeps happening to me too. I'm unable to use the mask function now

mc_finney
mc_finneyAuthor
Known Participant
May 29, 2024

Nope and it's happening again. 

Participant
March 11, 2024

I have the same issue. Did you find a fix for this problem?