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Ann Bens
Community Expert
Community Expert
October 5, 2023
Open for Voting

Home screen empty

Since last update (42) Home screen stays empty: no list of used projects.

6 replies

Known Participant
May 16, 2024

Cleqning the CC Welcome folder did the trick! Thanks!

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Stan Jones
Community Expert
Community Expert
October 6, 2023

Ha! I just got this without updating, and @Alexander_DVA's response makes it clear it is not a build update issue but an update of the Welcome page.

 

Stan

 

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Ann Bens
Community Expert
Ann BensCommunity ExpertAuthor
Community Expert
October 6, 2023

Clearing the folder solves the issue.

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Alexander_DVA
Adobe Employee
Adobe Employee
October 6, 2023

Thank you for reporting this issue! 
There was a problem in an update of the welcome screen which causes the list of recent projects to remain empty.

If this does not resolve on its own after updating to the latest version you can try clearing the following folders:
On Mac: ~/Library/Caches/Adobe/CCX Welcome/
On Win: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\

Best regards,

 Alexander

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Stan Jones
Community Expert
Community Expert
October 5, 2023

Guess which build I'm going to skip? On 41, and I'm behind on my tests already!

 

Stan

 

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Participating Frequently
October 5, 2023

I was wondering what happened to all my projects lolol thanks for the update 

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