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1

Home screen empty

Community Expert ,
Oct 05, 2023 Oct 05, 2023

Since last update (42) Home screen stays empty: no list of used projects.

Bug Unresolved
TOPICS
Bug
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correct answers 1 Correct answer

Adobe Employee , Oct 06, 2023 Oct 06, 2023

Thank you for reporting this issue! 
There was a problem in an update of the welcome screen which causes the list of recent projects to remain empty.

If this does not resolve on its own after updating to the latest version you can try clearing the following folders:
On Mac: ~/Library/Caches/Adobe/CCX Welcome/
On Win: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\

Best regards,

 Alexander

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6 Comments
Community Beginner ,
Oct 05, 2023 Oct 05, 2023

I was wondering what happened to all my projects lolol thanks for the update 

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Community Expert ,
Oct 05, 2023 Oct 05, 2023

Guess which build I'm going to skip? On 41, and I'm behind on my tests already!

 

Stan

 

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Adobe Employee ,
Oct 06, 2023 Oct 06, 2023

Thank you for reporting this issue! 
There was a problem in an update of the welcome screen which causes the list of recent projects to remain empty.

If this does not resolve on its own after updating to the latest version you can try clearing the following folders:
On Mac: ~/Library/Caches/Adobe/CCX Welcome/
On Win: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\

Best regards,

 Alexander

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Community Expert ,
Oct 06, 2023 Oct 06, 2023

Clearing the folder solves the issue.

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Community Expert ,
Oct 06, 2023 Oct 06, 2023

Ha! I just got this without updating, and @Alexander_DVA's response makes it clear it is not a build update issue but an update of the Welcome page.

 

Stan

 

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Participant ,
May 16, 2024 May 16, 2024
LATEST

Cleqning the CC Welcome folder did the trick! Thanks!

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