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Participant
September 3, 2024

Premiere Pro Crashing Issue

  • September 3, 2024
  • 26 replies
  • 7400 views

Dear Adobe Support Team,

I am experiencing a recurring issue with Adobe Premiere Pro that is severely impacting my workflow. Whenever I work on my project, the software suddenly closes, especially when I add effects or modify anything. This issue has been happening since yesterday, and I have tried various troubleshooting methods, including uninstalling and reinstalling the program, but the problem persists.

I am unable to make progress on my project due to this issue and would appreciate your urgent assistance in resolving it.

Thank you for your help.

Best regards,

26 replies

Participant
September 4, 2024

Same. Killing me right now.

Participant
September 4, 2024

Since the last Premiere Pro (Beta) update it crashes every time I apply any effect to any material.

 

I don't have any third-party plug-ins or panels installed and it doesn't seem related to specific hardware because it happens on both my laptop and my computer. The only thing the two machines have in common is the operating system - Windows 10 64-bit.

Participating Frequently
September 4, 2024

Same issue. Not only that, it crashes when I move the playhead over any graphic. (!) 

ADDDOOOOBBEEEEE

How can I re-install the previous 25 beta update? Can't edit my project right now because 24 isn't able to open it

R Neil Haugen
Legend
September 3, 2024

This public beta does the instant disappearance thing anytime trying to move video mov clips (intraframe only) or BRAW from an Ursa Mini Pro 4.6k G2 to the timeline panel.

 

Ryzen 3960X, 128GB of Ram, 2080Ti.

Everyone's mileage always varies ...
Participant
September 3, 2024

In my case, can add to the timeline, but then when clicking on the clip to move, no matter the clip type (.mxf, .mp4, .mov), Premiere immediately shuts down.

petrap8563745
Participating Frequently
September 3, 2024

I have today's update 25.0.0.044 Premiere Pro Beta installed. Every time I select a clip in an existing sequence, the program crashes. I have a Nvidia GeForce RTX 4080 and 128 GB of RAM. OS Microsoft Windows 11 PRO. All drivers and system have the latest actualizations.

Participant
September 4, 2024

My work around with thanks to Stephen & Kyle on "Adobe Premiere Pro Editors" on Facebook. 

 

Export the XML sequence you are working on and open it up on Premiere Pro (Not the Beta version). For now it's stable for me to work on my projects. 

Participant
September 3, 2024

Hi
As soon as I launch premiere pro beta and open my project, I click on my rush and premiere pro closes by itself.
I restored a previous version but it doesn't work because it refuses to open the project.

Participant
September 5, 2024

I just noticed that this comes from the colorimetry effect

Version : 25.13

Participating Frequently
September 3, 2024

After opening my project PP closes within 60 seconds without any error message. Happens again and again and I can't edit at all. 

 

Edited for 6 hours last night before update and it worked just fine.

 

 

Edit: Working with a lot of clips with Ultra Key + Masks seems to make the crash come even faster. So it might have something to do with this. Worked just fine before update anyway.

Participant
September 3, 2024

Same on my side. Every time I choose a clip it's crashing instantly.