Transcript issues

[jmariver]

Why I Received bad network response... Create Transcrip doesn't work

[JamesMDrakeMedia]

I'm having the same problem. The Transcribe button is greyed out and a "Bad Network Response" popup shows on hover.

[jmariver]

I deleted my new account and back to my previous suscription because only approved people in the past list from adobe’s this privilege
Good Luck

J

[Alexander Riss · Accepted solution]

Thank you for reporting this issue.

There have been recent changes around the handling of expired trail accounts, where the service now enforces a shorter grace period (in line with the desktop clients).

Can you help us which license type you are currently using, to investigate this more? (Trail / Creative Cloud All Apps / Premiere Pro single app)

Best regards,

 Alexander

[JamesMDrakeMedia]

I'm on Creative Cloud All Apps. It's now working on about my 5th restart of the beta. Thank you.