Create Transcript unable to connect to server

16 replies
3393 views
Translate

I'm trying to create a transcript in Premiere Pro and even though I'm authenticated to CC, the dialogue box says it can't connect (see the information icon). Here's a screenshot:

I'm running this release of Premiere Pro

Thanks for any assistance you may be able to provide.

This topic is closed to new replies. Start a new post to keep the conversation going.

L

Luis F O5E71

Participating Frequently

Hi!

Was this issue somehow solved? I'm facing the same problem.

Translate

N

Nicholas5CE7

Participant

Not sure if this was a fluke or not but somehow this worked for me. After I kept getting the error I just hit the create caption track button. Nothing happened but when I went back to the caption tab it let me connect.

Translate