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wichofilms
wichofilms
Participant
May 30, 2024
Question

A Rush keep crashing and say not connected

  • May 30, 2024
  • 1 reply
  • 136 views

I'm conect to my network! BurnRusu won't , keeps crashing my n me and won't let me render movie. I just un installed and installed again and the problem keeps happening 

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    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 30, 2024

    Hello @wichofilms,

    Thanks for the post. Sorry about the warning. It seems to be a bug that can be ignored since you do not need to be connected to the network to use the product anymore. Creative Cloud sync was removed in February, and that's what this warning is about. I hope that explains the issue.

     

    If you are crashing, please make sure to update Rush, the mobile device's OS, and check system requirements to make sure your device is supported. I hope this advice helps you.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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