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Hi,
I am having an issue where I can not see the thumbnail examples for Titles, Transitional Grphics.
If I turn WiFi off, they pop up, turn WiFi on they go again. Whilst I can... kind of work like this, this isn't how I expect to work.
Is there any known fix to this?
OS: Mig Sur v11.4
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Hi there!
Really sorry about that. We can get this checked.
ā¢ Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
Let us know.
Thanks,
Kartika
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Version 1.5.62 (Build 61)
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Thanks! A few more questions from our product team
Let us know.
Kartika
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This is for an EDU account.
Sign out and in doesn't seem to help
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Is there antivirus software running on the system? If so, can the user try to disable it?
Let us know how it goes.
Thanks,
kartika
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No antivirus or firewall installed on the Mac.
I've also tried re-installing the software, and still get the same result.
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@ZealVD Sending you a DM