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Adobe Premiere Rush not able tot start

New Here ,
Jun 07, 2022 Jun 07, 2022

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Hi,

 

I've surfed across nearly every forum for an answer, however this problem is still happening.

When running Premiere rush, my loading screen when starting up the program (trough the creative cloud) freezes when it is loading importerquicktime.bundle. I've tried a method which set delete this in "importerquicktime.bundle". However, when doing this the loading screen freezes on another application. I've tried deleting this one aswell, however it keeps freezing on a new file when doing this constantly. Deleting all the files doesn't really seem like a viable solution. I hope there is someone who could guide me trough the proces of making adobe rush work on a macbook. Thanks in advance.

 

Running on:

Macbook pro, MacOS Catalina (10.15.7)

TOPICS
Desktop version , Error or problem , Freeze or hang

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Adobe Employee ,
Jun 09, 2022 Jun 09, 2022

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Hi there!

Sorry about the trouble. Could you check if permission is given to Adobe folders? https://helpx.adobe.com/ie/x-productkb/multi/preferences-folder-read-only-error.html

Also, try disabling antivirus if installed.

 

Let us know how it goes. 

Thanks,

Kartika

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New Here ,
Jun 09, 2022 Jun 09, 2022

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Hi Kartika,

 

Thanks for the response. Sadly, all the permissions where already set set right and there is no anti-virus program.

So this was not the problem

 

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