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Zdenek ydenbroy
Participant
July 7, 2021
Question

Adobe Rush (Android) is crushing

  • July 7, 2021
  • 1 reply
  • 186 views

Hi, 

my Adobe Rush is crushing while loading the app.
I know what to do (remove all data / clear cache) but, I won´t to do that everytime, especially if I create one or two projects

1.5.60.1347 for Android / Samsung

This cases is happening several weeks / months, and my expectation, that you will fix it is lower and lower.
A send the log / debug info via email for developers without success. 

I have paid version, and I´m not happy that app is not working!

Thank you

    This topic has been closed for replies.

    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    July 12, 2021

    Hi Zdenek!

    Really sorry about that. Would you mind sharing more information?

    • Which device are you using?
    • Do you get any errors/ messages?
    • Have you tried signing out and back into your Creative Cloud? Does that help?

     

    Let us know.

    Thanks,

    Kartika

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