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Adobe Rush (Android) is crushing

New Here ,
Jul 07, 2021 Jul 07, 2021

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Hi, 

my Adobe Rush is crushing while loading the app.
I know what to do (remove all data / clear cache) but, I won´t to do that everytime, especially if I create one or two projects

1.5.60.1347 for Android / Samsung

This cases is happening several weeks / months, and my expectation, that you will fix it is lower and lower.
A send the log / debug info via email for developers without success. 

I have paid version, and I´m not happy that app is not working!

Thank you

TOPICS
Crash , Error or problem , Mobile version

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Adobe Employee ,
Jul 12, 2021 Jul 12, 2021

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Hi Zdenek!

Really sorry about that. Would you mind sharing more information?

  • Which device are you using?
  • Do you get any errors/ messages?
  • Have you tried signing out and back into your Creative Cloud? Does that help?

 

Let us know.

Thanks,

Kartika

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