Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Adobe Rush (Android) is crushing

New Here ,
Jul 07, 2021 Jul 07, 2021

Copy link to clipboard

Copied

Hi, 

my Adobe Rush is crushing while loading the app.
I know what to do (remove all data / clear cache) but, I won´t to do that everytime, especially if I create one or two projects

1.5.60.1347 for Android / Samsung

This cases is happening several weeks / months, and my expectation, that you will fix it is lower and lower.
A send the log / debug info via email for developers without success. 

I have paid version, and I´m not happy that app is not working!

Thank you

TOPICS
Crash, Error or problem, Mobile version

Views

20

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 12, 2021 Jul 12, 2021

Copy link to clipboard

Copied

LATEST

Hi Zdenek!

Really sorry about that. Would you mind sharing more information?

  • Which device are you using?
  • Do you get any errors/ messages?
  • Have you tried signing out and back into your Creative Cloud? Does that help?

 

Let us know.

Thanks,

Kartika

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines