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Nathalie Terresdelyonne
Nathalie Terresdelyonne
Participant
May 7, 2021
Question

Adobe rush no longer opens ... no longer responds ...

  • May 7, 2021
  • 1 reply
  • 1382 views

Hello,

 

I have a problem with Rush.

Adobe Rush gets stuck at the loading page, it never opens ... I have already reinstalled the software, without success.

 

thank you,

This topic has been closed for replies.

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
May 7, 2021

Hi there!

Sorry for the trouble. Could you try some suggestions mentioned here: https://community.adobe.com/t5/premiere-rush/trying-free-trial-of-rush-stuck-on-blue-circle-and-tutorial/m-p/12019626#M9814

Let us know how it goes.

Thanks,

Kartika

Nathalie Terresdelyonne
Nathalie TerresdelyonneAuthor
Participant
May 7, 2021

Hello,

Here is the file.

Thank you

petergaraway
Adobe Employee
petergaraway
Adobe Employee
May 7, 2021

@Nathalie Terresdelyonne  Thanks so much for getting us this log. It seems it didn't capture all of the info. Would you mind trying to quit and relaunch Rush and send us another log. 

 

Thank you!

 

Peter

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