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Adobe Rush not opening on PC

New Here ,
Mar 02, 2021 Mar 02, 2021

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I can work on Adobe Rush on my phone completely fine, however, every time I try to open it on my PC, it won't get past the initial loading screen. It appears to always get stuck loading the "ImporterQuickTime.prm." 

 

I have tried restarting the computer, uninstalling and reinstalling the program, and signed in and out of my Adobe Cloud account with no avail. Any help please? I have a project due Thursday.

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Freeze or hang

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Adobe Employee ,
Mar 05, 2021 Mar 05, 2021

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Hi Tyler!

Sorry to hear that. We have a community thread that talks about a similar discussion: https://community.adobe.com/t5/premiere-rush/premiere-rush-stuck-on-loading-importerquicktime-prm/m-...

 

Let us know if that helps.

 

Thanks,

Kartika

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