Audio not working when file is share local

[Anu Joshi]

I am a novice user in Adobe Rush, I am working on a project where I imported videos, added transition text effects as well as added background audio, and I used a share to local. However, when I play the local file from my desktop as MP4 there is no audio. Can anyone help me or suggest to me how to fix this?

[anissa_thompson]

I'm a bit confused... you are playing a video file (.MP4) as an audio background (typically, .MP3, .WAV, etc.)... Is that file sitting on a video track or audio track? Has that track been muted/turned down, by any chance?

It might be helpful if you could take a screenshot or video capture of what's going on so we can understand it better...

[Anu Joshi · Accepted solution]

Thank you, Annisa, for getting back to me. I tried to re-share the file and checked all my audio settings in all the tracks. It seems to work fine now, I can hear the audio in the exported file. Thank you for your help.