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L
lmoritz
Participant
August 18, 2022
Question

Can't access OneDrive files in Premiere Rush

  • August 18, 2022
  • 1 reply
  • 1054 views

When I try to access my OneDrive files in Premiere Rush, the file finder interface constantly refreshes making it impossible for me to either select media files, or open sub-folders. This has been going on for quite some time. I am running the latest version on Windows 11. 

    1 reply

    S
    Community Expert
    SynerigstCommunity Expert
    Community Expert
    February 19, 2024

    I am seeing this as well and it is making Rush unusable with OneDrive-based files.

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    February 20, 2024

    Hi @Synerigst,

    Thanks for writing in. It's been established that using network drives for project storage causes unexpected behavior. The rule of thumb is to avoid services like OneDrive, DropBox, or iCloud when working with Rush. I hope that the advice helps.

     

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    S
    Community Expert
    SynerigstCommunity Expert
    Community Expert
    February 21, 2024

    It works just fine in Premiere Pro, and there are specific "Cloud" options in the UI for OneDrive (see image below) so I am assuming it is a bug and Adobe is choosing not to fix it.  The problem is componded by the issue that any drive that has OneDrive on it becomes unusable to pick files from in Rush.  Has bug fixing work on Rush been deprioritized?

     

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