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Participant
April 10, 2025
Answered

Can’t create PROJECT (Iphone 16pro)

  • April 10, 2025
  • 2 replies
  • 872 views

Don't anyone has same problem as me? I have Iphone 16+, and when i want to create project, i select files and when i want to click CREATE, it in dark grey color. When i use files, which i will record through the app, it has this rotating circle and nothing.

 

I tried different accounts and it didn't work. I tried different mobile (friends) and it works. 

 

Can someone help me with that? Thanks a lot!  

 

 

  

Correct answer Kevin J. Monahan Jr.

Hi @marek_5583,

I got your note. Are you in Czech? If so, it is a known issue that the latest verison of iOS conflicts with that version. Changing to an English OS might restore it. Sorry for the hassle.

 

Thanks,
Kevin

 

2 replies

Participant
April 11, 2025

Thank you! I changed language and state in which device is to english, and it works! Thanks alot

Kevin J. Monahan Jr.
Community Manager
Community Manager
April 12, 2025

Sure. Sorry for the frustration on that one.

 

Cheers,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participating Frequently
May 12, 2025

Hi Kevin,

still waiting for fixing this issue with Czech language. Are you going solve this problem or are we expected to stay with English language in our OS? It is frustrating to pay for product that we can't use in our native language. 

 

Thanks 

Martin

Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community ManagerCorrect answer
Community Manager
April 10, 2025

Hi @marek_5583,

I got your note. Are you in Czech? If so, it is a known issue that the latest verison of iOS conflicts with that version. Changing to an English OS might restore it. Sorry for the hassle.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio