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Participant
October 11, 2024
Question

Cannot upload videos shot on iPhone 16 pro max

  • October 11, 2024
  • 1 reply
  • 344 views

Whenever I try to upload clips shot on the new iPhone 16 Pro MAX, the app says it's not a supported media type. 

This topic has been closed for replies.

1 reply

Kevin-Monahan
Community Manager
Community Manager
October 12, 2024

Hi @marcellio82,

Cinematic mode is not supported. Can you try shooting in standard "most compatible" mode? Check iPhone settings for that.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio