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sanni_7516
Participant
March 20, 2025
Answered

constant crashes with Adobe Premiere Rush

  • March 20, 2025
  • 1 reply
  • 147 views

I'm experiencing constant crashes with Adobe Premiere Rush whenever I try to select videos. I'm using a Lenovo Yoga Book 9, which has an Intel Arc GPU. After troubleshooting, it seems that the issue is related to the graphics card. Are there any known fixes for this issue, or is Adobe planning to release an update to improve compatibility with Intel Arc GPUs?

    Correct answer Kevin-Monahan

    Hi @sanni_7516,

    Sorry you are having trouble with this newer hardware and Rush. I am not on the team, so I can't say when this issue can get fixed. Sorry about that. Have you tried Premiere Pro? That should work.

     

    Thanks,
    Kevin

     

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity ManagerCorrect answer
    Community Manager
    March 26, 2025

    Hi @sanni_7516,

    Sorry you are having trouble with this newer hardware and Rush. I am not on the team, so I can't say when this issue can get fixed. Sorry about that. Have you tried Premiere Pro? That should work.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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