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Pattern Poole
Pattern Poole
Participant
September 10, 2021
Question

Distorted and Stretched Clips in Premiere Rush

  • September 10, 2021
  • 5 replies
  • 3826 views

Hi there, 

I have been creating a series of videos and just before I exported my final project I noticed that the video has distorted and stretched horiztonally. It has happened to every clip in my timeline. 

I have cleared the cache, upated all the software etc. Has anyone else had this happen and can anyone advise of a solution please? I am using: Dell G5 SE gaming laptop with 16GB of ram and a processor: AMD Ryzen 9 4900H with Radeon Graphics 3.30 GHz.

Here is a photo showing how stretched the presenter is:

Any help will be appreicated as I have been paid to make these videos and they are unhappy with the stretched look and I will probably have to make the entire sequence again. 



    This topic has been closed for replies.

    5 replies

    T
    Ted29302898ww6d
    Participant
    April 8, 2023

    First video I made, good. After that haven't been able to render a single video without it being glitchy and freezing. Tried everything, splitting the video into halves, redos, deleting and redownloading the ap. After spending a full day editing video only to have an ap that cannot render it is beyond frustrating. Don't have a lot of nice things to say about the ap at this point, just frustrating.

    C
    ches18912853
    Participant
    August 31, 2022

    Seconding @Jewel24828587ldg0 's reply: my issue was that the original clips had been uploaded to iCloud and were no longer present on my mac. So essentially the same issue.

    J
    jaime282107572tgd
    Participant
    April 6, 2023

    So what can be done when you actually want to move the original files to another location? Anyone have info on how to do this without distorting the clips?

      J
      Jewel24828587ldg0
      Participant
      June 12, 2022

      Just found something that worked for me...I thought I had originally had the clips on my Desktop, but apparently I had them in a different folder on my desktop. Once I got the original clips into the Folder they had been in when I started the project, and restarted Premiere Rush, then the clips in my timeline were the proper proportions (not stretched) again.

      J
      Jewel24828587ldg0
      Participant
      June 12, 2022

      I'm having the same issue, and I even made sure my original clip is back in the folder it was in when I first started the project, and that the name of the original file is the same.

      petergaraway
      Adobe Employee
      petergaraway
      Adobe Employee
      September 10, 2021

      Hello @Pattern Poole 

       

      I haven't seen this issue before.

       

      • Can you tell us what the resolution (dimensions) of the source clips are? 
      • Does this issue occur in all projects and with all media or is it specific to this project and media? 
      • Can you try the following. If the first option does not help, proceed to the following  
        • Open the project > Go to the View menu > Disable "Use Optimized Clips"
        • Open the project > Open the Edit menu > Select Preferences > Disable "Hardware acceleration" > Restart Rush

       

      Thanks,

       

      Peter 

      Pattern Poole
      Pattern PooleAuthor
      Participant
      September 11, 2021

      Hi Peter,

      Thanks for your reply.
      I tried those steps however, it didn't work sorry,

      My clips are in 1080 x 1920 MP4 files.
      I think what has happened is when I was editing I changed the file name
      where all my source clips were without thinking. It has happened to me a
      few times in the past and I think that is the reason.

      Thanks for your help!
      Alaura

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