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Hi there,
I have been creating a series of videos and just before I exported my final project I noticed that the video has distorted and stretched horiztonally. It has happened to every clip in my timeline.
I have cleared the cache, upated all the software etc. Has anyone else had this happen and can anyone advise of a solution please? I am using: Dell G5 SE gaming laptop with 16GB of ram and a processor: AMD Ryzen 9 4900H with Radeon Graphics 3.30 GHz.
Here is a photo showing how stretched the presenter is:
Any help will be appreicated as I have been paid to make these videos and they are unhappy with the stretched look and I will probably have to make the entire sequence again.
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Hello @Pattern Poole
I haven't seen this issue before.
Thanks,
Peter
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Hi Peter,
Thanks for your reply.
I tried those steps however, it didn't work sorry,
My clips are in 1080 x 1920 MP4 files.
I think what has happened is when I was editing I changed the file name
where all my source clips were without thinking. It has happened to me a
few times in the past and I think that is the reason.
Thanks for your help!
Alaura
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[PII removed by moderator]
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I'm having the same issue, and I even made sure my original clip is back in the folder it was in when I first started the project, and that the name of the original file is the same.
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Just found something that worked for me...I thought I had originally had the clips on my Desktop, but apparently I had them in a different folder on my desktop. Once I got the original clips into the Folder they had been in when I started the project, and restarted Premiere Rush, then the clips in my timeline were the proper proportions (not stretched) again.
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Seconding @Jewel24828587ldg0 's reply: my issue was that the original clips had been uploaded to iCloud and were no longer present on my mac. So essentially the same issue.