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david21212038dv0n
david21212038dv0n
Participating Frequently
January 4, 2022
Question

Error after error rendering while exporting

  • January 4, 2022
  • 1 reply
  • 500 views

After nearly 15 hours trying to export with the error message of can not compile frame..... the research I have found on this tells me this has been an issue for awhile.  Hopefully turning off my GPU (which was bought just for this issue) and letting this render for the 5 hours seems to be the only solution as I have been trying all other suggerstions with no luck.  Is this going be fixed??? or should I look for other capiable software??

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    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    January 5, 2022

    Hi david21212038dv0n!

    Sorry about the error. Can you share the screenshot of the error message? Also, let us know your system details (OS, CPU, RAM, GPU)?

     

    Let us know.

     

    Thanks,

    Kartika

     

     

     

    david21212038dv0n
    david21212038dv0nAuthor
    Participating Frequently
    January 5, 2022

    I am running Windows 10 on a 10th gen i9 with 64gb ram and and rtx 2070 GPU.

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    January 5, 2022

    Hi David,

    So sorry about this frustrating behavior. Right on export too. That stinks. OK, I think you probably have a conflict with the GPU, so I would focus my efforts there.

     

    1. Perform a clean installation of the most current video drivers. You have an Nvidia GPU, right? Go directly to this site to search for the proper studio drivers (studio drivers are under download type, don't use the default game ready ones).
    2. If that is not working, try disabling hardware accelerated encoding and decoding in Rush's Preferences panel. Note that this step requires a restart.

     

    I see a lot of people using Premiere Pro having the same problem, so I will continue to search for a solution for you. Sorry again for the inconvenience.

     

    Thank You,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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