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1

Error message when exporting to my computer

New Here ,
Jul 01, 2025 Jul 01, 2025

When going to export my video to my computer, I get this error message about the HEVC codec. I was informed by an Adobe employee that Premiere Rush is free. Additionally, I never received this message any of the times when I had an active Adobe plan.

 

Screenshot 2025-07-01 181721.png

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Desktop version , Error or problem
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correct answers 1 Pinned Reply

Adobe Employee , Jul 07, 2025 Jul 07, 2025

Which subscription plan do you have?

 

Thanks,
Kevin

 

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New Here ,
Jul 02, 2025 Jul 02, 2025

Exect same issue here.

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Adobe Employee ,
Jul 07, 2025 Jul 07, 2025
LATEST

Which subscription plan do you have?

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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