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petergaraway
Adobe Employee
Adobe Employee
September 10, 2021

Hello, 

 

Thank you for providing the screen recording. That was helpful to understand the issues you're experiencing. 

 

Would you please share the following information 

  • What device you're using?  
  • Rush version?
  • What type of media? What camera captured it and the resolution? 
  • Is this a new issue in the most recent version of Rush, or was this an existing issue?

 

Thank you!

 

Peter 

Participant
September 11, 2021

I wrote it down in the blank before, but I don't think I checked it. I will write it down according to the form below.

 

The device tested the Galaxy Fold 3 and the Galaxy S9.

 

1.5.60.1347 Version rush.

 

The test resolution is 1080p, 720p, HD or less.

 

The video file format that I tested is mpeg4, h264, avi.

 

It is not possible to confirm whether the problem is only for the latest version.

 

 

 

I'll be waiting for your answer and solution.