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Error video of Rush Android version.

Community Beginner ,
Sep 09, 2021 Sep 09, 2021

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I have attached video data to help developers understand previous questions more clearly. It was edited a little for fear of exposing important personal information, and I used the Korean version of Premier.

TOPICS
Crash , Error or problem , Freeze or hang , Mobile version

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Adobe Employee ,
Sep 10, 2021 Sep 10, 2021

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Hello, 

 

Thank you for providing the screen recording. That was helpful to understand the issues you're experiencing. 

 

Would you please share the following information 

  • What device you're using?  
  • Rush version?
  • What type of media? What camera captured it and the resolution? 
  • Is this a new issue in the most recent version of Rush, or was this an existing issue?

 

Thank you!

 

Peter 

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Community Beginner ,
Sep 10, 2021 Sep 10, 2021

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I wrote it down in the blank before, but I don't think I checked it. I will write it down according to the form below.

 

The device tested the Galaxy Fold 3 and the Galaxy S9.

 

1.5.60.1347 Version rush.

 

The test resolution is 1080p, 720p, HD or less.

 

The video file format that I tested is mpeg4, h264, avi.

 

It is not possible to confirm whether the problem is only for the latest version.

 

 

 

I'll be waiting for your answer and solution.

 

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