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Fit and fill not working

New Here ,
Sep 22, 2023 Sep 22, 2023

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The fit and fill screen function seem to be locking on me. The app won't allow my video clips to be all fit to screen, some are stuck on fill. This makes my entire video jumpy from fit and fill screen. I don't know how to fix this to make it all fit screen.

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Error or problem , Mobile version , Performance

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correct answers 1 Correct answer

New Here , Sep 28, 2023 Sep 28, 2023
I found out it was not a system error but a user error. Learning curve for
me using editing software. I needed to resize the files that were not able
to fill screen and then it worked! Thanks a lot 🙂

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correct answers 1 Pinned Reply

Adobe Employee , Sep 27, 2023 Sep 27, 2023

Hi @tiffany32474999xpcp,

Thanks for the message. Your issue sounds odd. Can you try resetting preferences? Press Alt/Option at launch and choose to reset preferences from the dialog box. Let us know if that works.

 

Thanks,
Kevin

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Adobe Employee ,
Sep 27, 2023 Sep 27, 2023

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Hi @tiffany32474999xpcp,

Thanks for the message. Your issue sounds odd. Can you try resetting preferences? Press Alt/Option at launch and choose to reset preferences from the dialog box. Let us know if that works.

 

Thanks,
Kevin

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New Here ,
Sep 28, 2023 Sep 28, 2023

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I found out it was not a system error but a user error. Learning curve for
me using editing software. I needed to resize the files that were not able
to fill screen and then it worked! Thanks a lot 🙂

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Adobe Employee ,
Sep 29, 2023 Sep 29, 2023

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Great. Thanks for letting us know. Glad you are back on track.

 

Kevin

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