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Participant
August 31, 2022
Question

Getting a blank gray screen when opening project

  • August 31, 2022
  • 1 reply
  • 158 views

I just finished editing and exprting a project and I noticed some things I needed to change but when i went to work on it more I just got a blank gray scrren.  All my other videos work fine.  How can I get all the work back.  dozens of hours

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1 reply

Kartika Rawat
Community Manager
Community Manager
September 2, 2022

Hi there!

Sorry about the trouble. Does it happen on a single project? Can you try resetting preferences? https://www.youtube.com/watch?v=WvKL1Arhvl8

 

Let us know. Happy to assist,

Thanks,

Kartika