Participant

Answered

I cannot get Adobe Premier Rush to open

Forum|Forum|7 years ago
November 5, 2018
6 replies
23764 views

I have downloaded the program and when I click to open/start it. The cursor changes to the round thing that goes around a couple of times and then nothing else happens. It is as if I didn't click on it to open. Has anyone else had similar. I am using a PC with windows 10 version 1803 (OS build 17134.345)

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Correct answer Josje

Hi East33rd,

Did you ever get an answer? Mine is doing same thing. Tried uninstall/reinstall. So annoying. This is not an inexpensive program and this is a great machine I'm using, like yours!

For me it appeared that I missed a 'mfplat dll', whatever that is. Rush wouldn't give this error message, but After effects did.

This solved it for me: https://ugetfix.com/ask/how-to-fix-mfplat-dll-missing-on-windows-10/.

Apparently you have to download some mediapackage from Microsoft that has been missing/damaged in the N version of Windows.

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jim24249601o6hb

Participant

this is the moment you understand what bad application means.once again adobe has proven that they have completely lost it

A

Adam230189140kzf

Participant

I'm so beyond exhausted and want to type so many cuss words over this error because Adobe should have a video actually effing explaining how to solve this. I'm so mad that it took 30 minutes to not cuss on this comment and chat box. ADOBE SERIOUSLY EXPLAIN WHY THIS BEYOND STUPID ISSUE IS HAPPENING! ALL I WANT TO DO IS OPEN THE APP.

B

björnl17001495

Participating Frequently

I have exactly this problem, "can't find MSVCP110.dll". Did anyone solve it? Reinstalled Adobe Rush several times, did not help.

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björnl17001495

Participating Frequently

Have the same issue. Haven't found a fix yet.

I called support. They helped.

OlivierCourmontagne

Participating Frequently

Hi everyone,

I had the same issue since I updgraded the last verison of Premiere Rush (1.5.58, 2021), the spining icon turning around and nothing else.

I downgraded to a previous version and the software was up to start again.

It was probably related to my old project, I installed the new version again and while lauching the app, I press the ALT key, then Rush aske me if you wanted to reset the software. I confirmed my choice and rush was back !! 🙂

Tell me if it works for you.

Best regards,

Olivier C.

D

Daviddoomsday055E76

Participant

Mine won't open the creator and when i try opening premiere rush it says somthing is missing

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nooxnet

Participant

I have also some weird behavior:

Rush hangs when starting tutorial (when entering project title or when selecting videos)
Rush does not show previews when selecting videos and videos are just black in the timeline (audio plays though)
When it hangs and I stop and start it again a few times it does not start any more - like the thread opener described. I do not see any Rush related process in the Task Manager. I can start it again after a reboot.

But I was able to finish the tutorial once. And sometimes I see the videos.

My CPU is rather old (i7 2700K, 16 GB), but some new SSDs and a new 1070ti (System works with Premiere).

Windows is also 1803 (17134.345). But when I go to the update page I only see the April Update there. Maybe it's still not available here in Europe since they pulled it back.

anissa_thompson

Community Expert

The first time I started Rush on my Win10 PC (same version as yours), it took a minute to load. After that, my average load time is about 10 seconds.

If it doesn't load for you at all, you might want to uninstall Rush from the CC App Manager, restart your computer, and then reinstall (there was an update that came out last week).

Let us know what the status is...

Hope this helps! Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!Anissa • @anissat