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default4209pbn57ma5
Participating Frequently
July 15, 2023
Question

Invalid Media Format

  • July 15, 2023
  • 1 reply
  • 446 views

Premier Rush sometimes, but not always, reports invalid media format error attempting to add a jpg that was downloaded to the camera roll by Adobe Lightroom.  Very annoying to have to take a screen shot in order to use conten in one Adobe product that was generated by

another Adobe products, especially when we're talking about a file format that has been around for decades.  

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    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    July 17, 2023

    Hi there!

    Sorry about the trouble. Which device are you using for Premiere Rush? Could you share a sample file with us to test? https://helpx.adobe.com/in/creative-cloud/help/share.html

    Let us know.

     

    Thanks.

    Kartika

     

    D
    default4209pbn57ma5Author
    Participating Frequently
    July 18, 2023
    Here's a link to the file that Premier Rush will not import. https://shared-assets.adobe.com/link/f02e36b9-ab3e-4756-7012-871b7d4a3e41

    The history of this file is as such

          original photo shot in Raw Mode on Canon R5

    On Windows 11 (v 22H2) Dell Laptop

          exported to DNG by Adobe Bridge (v 13.0.3.693)
          added to Lightroom (v 6.4)
          performed some edit

    On Apple iPhone 14 pro Max (fully up to date IOS)

          bring up Lightroom v 8.4.0 4AF942/102
          add a copyright
          export to camera roll which generates the offending file - link above​
          execute Premier Rush v 2.6 (1)
          add media to a new or existing project, selecting the offending file
          Invalid Media Type error is thrown and import fails

    Hope this helps.

    Thanks,
    Tim

          
    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    July 18, 2023

    Hi Tim,

    RAW files are not supported. Sorry about that.

     

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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