ipad no longer can insert still photos

Forum|Forum|6 years ago
October 13, 2019
3 replies
553 views

Adobe rush on my ipad used to let me insert photos. But i tried again and it no longer seems to work - they are black. I am wondering if the latest ios upgrade changed the image format a bit. I noticed an image with transparency i had lost the transparency. Not sure. Using latest version of ios and adobe rush from apple app store. Creating a project from a single screen shot does not work (all black). Is this just me?

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Correct answer petergaraway

Hi Alank! Happy to let you know we released Rush version 1.2.10 today that contains the fix for png images appearing as black in the monitor.

Let us know if you have any questions or feedback.

Peter

alank99101739Author

Legend

Thanks! I will wait for it to appear in the Apple App Store (not there yet for me).

alank99101739Author

Legend

Its available now for me and does work! Thank you for the quick turnaround.

petergarawayCorrect answer

Adobe Employee

Hi Alank! Happy to let you know we released Rush version 1.2.10 today that contains the fix for png images appearing as black in the monitor.

Let us know if you have any questions or feedback.

Peter

petergaraway

Adobe Employee

Hi Alank,

Thanks for writing in. You're correct with your assumption. Apple made changes in how formats are read in 13.1. We're working as quickly as we can to resolve this. A fix should be coming soon!

Thanks for your patiance,

Peter

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