• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

ipad no longer can insert still photos

LEGEND ,
Oct 12, 2019 Oct 12, 2019

Copy link to clipboard

Copied

Adobe rush on my ipad used to let me insert photos. But i tried again and it no longer seems to work - they are black. I am wondering if the latest ios upgrade changed the image format a bit. I noticed an image with transparency i had lost the transparency. Not sure. Using latest version of ios and adobe rush from apple app store. Creating a project from a single screen shot does not work (all black). Is this just me?

Views

330

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Oct 21, 2019 Oct 21, 2019

Hi Alank! Happy to let you know we released Rush version 1.2.10 today that contains the fix for png images appearing as black in the monitor.

 

Let us know if you have any questions or feedback.

 

Peter

Votes

Translate

Translate
Adobe Employee ,
Oct 14, 2019 Oct 14, 2019

Copy link to clipboard

Copied

Hi Alank,

Thanks for writing in. You're correct with your assumption. Apple made changes in how formats are read in 13.1. We're working as quickly as we can to resolve this. A fix should be coming soon!

 

Thanks for your patiance,

 

Peter

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 21, 2019 Oct 21, 2019

Copy link to clipboard

Copied

Hi Alank! Happy to let you know we released Rush version 1.2.10 today that contains the fix for png images appearing as black in the monitor.

 

Let us know if you have any questions or feedback.

 

Peter

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 21, 2019 Oct 21, 2019

Copy link to clipboard

Copied

Thanks!  I will wait for it to appear in the Apple App Store (not there yet for me).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 21, 2019 Oct 21, 2019

Copy link to clipboard

Copied

LATEST

Its available now for me and does work! Thank you for the quick turnaround.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines