When I want to create a new project, it works fine if I want to bring a picture or video from the mobile phone, the camara, the Creative cloud, and from Google Drive.
But somehow, it cannot bring a video from Google Photos! I click on the icon of Google Photos and then it message of "Espere..." ["wait..."] appears and never ends...
I tried uninstalling the app and installing it again. But it does not work.
The workaround is to download some photos from Google Photos and save your media locally or to one of the cloud services that is connecting just fine. Then you can keep editing!
Now to try to fix the problem. Have you logged out and back into your Google Photos account, then opened Rush?
This workaround couldn't be more obvious or less helpful. Of course he can download the videos and then re-upload them to another service and so could I. That is of zero help since we want to use the advertised features of the app. I am paying for Creative Cloud so I'd like to leverage it as promised.
Caroline, is there any update to the fix for this problem? I find myself in the same position as the other posters - trying to import videos from Google Photos into Rush, but no luck. I've tried the workaround, but the files are too big, and I don't want to do them one by one.
Has this been updated? I'm new to video editing and if I can't connect to google photos, this will not be the program for me. It seems like this should be an easy option. The 'creative cloud' is supposed to make life easier. I'm looking for less steps, not more....
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