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Pistole38321696fdgl
Participant
June 28, 2024
Question

keeps corrupting

  • June 28, 2024
  • 1 reply
  • 97 views

I keep adding music and sounds to my video but the sound files keep corrupting and I have to start over again, very frustrating. I stayed up all night creating the perfect sounds and it has failed 3 times.

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    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    June 28, 2024

    Dear @Pistole38321696fdgl,

    You may be using media that Rush does not yet support. Try "Most Compatible" mode, which is H.264 and not HEVC 10-bit HDR: https://support.apple.com/en-us/116944

     

    I hope it works for you.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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