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Participant
June 28, 2024
Question

keeps corrupting

  • June 28, 2024
  • 1 reply
  • 97 views

I keep adding music and sounds to my video but the sound files keep corrupting and I have to start over again, very frustrating. I stayed up all night creating the perfect sounds and it has failed 3 times.

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1 reply

Kevin-Monahan
Community Manager
Community Manager
June 28, 2024

Dear @Pistole38321696fdgl,

You may be using media that Rush does not yet support. Try "Most Compatible" mode, which is H.264 and not HEVC 10-bit HDR: https://support.apple.com/en-us/116944

 

I hope it works for you.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio