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keeps corrupting

New Here ,
Jun 28, 2024 Jun 28, 2024

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I keep adding music and sounds to my video but the sound files keep corrupting and I have to start over again, very frustrating. I stayed up all night creating the perfect sounds and it has failed 3 times.

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Crash , Error or problem , Export , Performance

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correct answers 1 Pinned Reply

Adobe Employee , Jun 28, 2024 Jun 28, 2024

Dear @Pistole38321696fdgl,

You may be using media that Rush does not yet support. Try "Most Compatible" mode, which is H.264 and not HEVC 10-bit HDR: https://support.apple.com/en-us/116944

 

I hope it works for you.

 

Thanks,
Kevin

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Adobe Employee ,
Jun 28, 2024 Jun 28, 2024

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Dear @Pistole38321696fdgl,

You may be using media that Rush does not yet support. Try "Most Compatible" mode, which is H.264 and not HEVC 10-bit HDR: https://support.apple.com/en-us/116944

 

I hope it works for you.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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