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Faisal` .
Faisal` .
Participant
September 17, 2019
Question

Lag/Buffering when playing a project on a Laptop that was initiated on an Android Phone

  • September 17, 2019
  • 1 reply
  • 739 views

Hello,

 

I have a question related to this. I started my project on my android device (Samsung Note 9) and it synched up with CC. Now when I open up the same project on my Windows 10 PC and play it, there's a huge lag and buffering that I don't see happening on my android phone. It runs perfectly fine on my phone. My PC is of good enough specs (Ci7/32GB/NVidia Quadro), so that I assume shouldn't be the issue. Could this be because the files are not locally stored and the PC is streaming them from the CC over the WiFi ? I have checked both of the folders (Imported Media & Managed Media) and both of them contain nothing. I need a solution to this problem as I can't edit and work on the project like this at all. Please help. 

This topic has been closed for replies.

1 reply

petergaraway
Adobe Employee
petergaraway
Adobe Employee
September 17, 2019

Hi @warpedrive 

Rush syncs the files to your computer. They're kept in your Creative Cloud folder. 

 

I have a few questions that will help understand what might cause this issue. 

  1. Were your files captured on your Note 9 or somewhere else? 
  2. 4k or HD? How many layers of video?

 

A few things you can try to improve playback

  1. Open your project, from the menu bar, select View > Preview Quality - Select either Medium or Low 
  2. Within your project, from the menu bar, select Sequence > Prepare for Playback - You'll notice a blue progress circle in the top right of the UI, once that is complete playback should be smooth. 

Look forward to getting more details from you. 

 

Thanks, 

 

Peter

 

    Faisal` .
    Faisal` .Author
    Participant
    September 18, 2019

    Hi Peter,

     

    Yes, there are three files, 4K videos captured on Note 9.

     

    From the layers, I assume you mean how I have arranged in Rush. All 3 videos are in the same layer horizontally in Rush, running butter smooth on the Note, while stuttering and stopping badly on the laptop.

     

    Preview quality is Medium by default.

     

    I checked Prepare for Playback as well last night and it did not make any difference.

     

    Thanks,

    Faisal` .

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