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연희엄38961972
Known Participant
December 21, 2018
Question

Lot of problems with the update

  • December 21, 2018
  • 1 reply
  • 669 views

There are a lot of problems with the update.

This didn't happen before the update.

Problem 1. It can't be rendered with more than two titles.

2. If I continue rendering, Despite the color I put on one media, All the media is colored.

3. There's a problem with the Title 'Centered End Credit'. When I try to use it, everything stops. Touching my cell phone doesn't work, I just have to rerun the app. I can't use that title though...

I use iphone X, Can you solve these problems?

    This topic has been closed for replies.

    1 reply

    petergaraway
    Adobe Employee
    Adobe Employee
    December 22, 2018

    Can you send a screenshot of your project? A workaround for now would be syncing your project to a desktop computer and exporting from there.

    A screenshot of your project would be helpful so I can attempt to recreate the issue. 

    Thanks,

    PG

    연희엄38961972
    Known Participant
    December 23, 2018

    Hi, I want to send you a screenshot. How can I send it? I can't find the photo attachment.Should I send it by email or something? Oh, by the way, I only use the phone application. I don't use the desktop rush program.

    petergaraway
    Adobe Employee
    Adobe Employee
    December 23, 2018

    Hi,

    You can attach an image or video capture to this thread. See the screenshot below.

    I wanted to let you know that I am on vacation until the new year. I will do my best to respond and try to troubleshoot this issue but there may be some delay. Again sorry for the inconvenience.

    Happy Holidays!

    PG