• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lot of problems with the update

New Here ,
Dec 20, 2018 Dec 20, 2018

Copy link to clipboard

Copied

There are a lot of problems with the update.

This didn't happen before the update.

Problem 1. It can't be rendered with more than two titles.

2. If I continue rendering, Despite the color I put on one media, All the media is colored.

3. There's a problem with the Title 'Centered End Credit'. When I try to use it, everything stops. Touching my cell phone doesn't work, I just have to rerun the app. I can't use that title though...

I use iphone X, Can you solve these problems?

Views

392

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 21, 2018 Dec 21, 2018

Copy link to clipboard

Copied

Can you send a screenshot of your project? A workaround for now would be syncing your project to a desktop computer and exporting from there.

A screenshot of your project would be helpful so I can attempt to recreate the issue. 

Thanks,

PG

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 23, 2018 Dec 23, 2018

Copy link to clipboard

Copied

Hi, I want to send you a screenshot. How can I send it? I can't find the photo attachment.Should I send it by email or something? Oh, by the way, I only use the phone application. I don't use the desktop rush program.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 23, 2018 Dec 23, 2018

Copy link to clipboard

Copied

Hi,

You can attach an image or video capture to this thread. See the screenshot below.

Screen Shot 2018-12-23 at 2.20.15 PM.png

I wanted to let you know that I am on vacation until the new year. I will do my best to respond and try to troubleshoot this issue but there may be some delay. Again sorry for the inconvenience.

Happy Holidays!

PG

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 24, 2018 Dec 24, 2018

Copy link to clipboard

Copied

LATEST

Oh, I had to use the desktop.

This is my problem.

The second picture is about rendering problems.

when I try rendering, it's been stuck there for hours.....

I don't know why.

Anyway, I hope you have a good holiday.

사진 2018. 12. 23. 오후 5 29 48.png사진 2018. 12. 24. 오전 11 21 20.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines