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Participant
February 26, 2020
Question

Macbook pro 16 Rush does not use gpu

  • February 26, 2020
  • 1 reply
  • 1079 views

When exporting videos I see no gpu activity at all. I do see cpu spiking. I have both an internal discrete amd graphics and an external egpu and neither are being used. My machine has 32gb ram and an amd 5500 with 4gb and an egpu with amd vega 64.

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1 reply

floramc
Community Expert
Community Expert
February 26, 2020

I am sorry, what is the question?

Participant
February 27, 2020

I cannot believe you just asked me that. Adobe Rush should be using all of the processing capabilities on my ocmputer no? Currently it only uses the cpu cores. It is not using any gpu and I have two. 

 

What do I need to do to get Rush to use my gpus together with the cpus. Again I have a mac, not a pc. 

Participant
February 27, 2020

I don't know how long this post will stay up. I'm cancelling my rush subscription as there is no actual customer support. This question was asked in several ways as I google searched it and still no answer from Adobe. Truly sad.