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Media files from Rush not syncing with Premiere Pro

Community Beginner ,
May 08, 2024 May 08, 2024

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I can open a project that I made in Adobe Rush on my Ipad in Adobe premiere Pro but the media files are not syncing. However they must be in the cloud as I can open the same project on my Iphone, with the media files! Why are the media files not syncing (not even after hours waiting)

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Cloud sync , Desktop version , Mobile version

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correct answers 2 Correct answers

Adobe Employee , May 09, 2024 May 09, 2024

Sync with Creative Cloud ended on February 1, 2024. https://helpx.adobe.com/premiere-rush/kb/creative-cloud-files-end-of-life-for-premiere-rush.html. Sorry about that, @Pieter Kappetein

 

Thanks,
Kevin

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Adobe Employee , May 10, 2024 May 10, 2024

Hi @Pieter Kappetein,

Moving files from one mobile device to another has been an issue since the removal of sync from Creative Cloud. There is a method for moving projects from the mobile device to the desktop app. If that might be a workaround for you, check out this thread: https://community.adobe.com/t5/premiere-rush-discussions/how-to-move-rush-files-from-mobile-to-desktop/m-p/14508834#M21548

 

I hope the info helps.

 

Thanks,
Kevin

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Adobe Employee ,
May 09, 2024 May 09, 2024

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Sync with Creative Cloud ended on February 1, 2024. https://helpx.adobe.com/premiere-rush/kb/creative-cloud-files-end-of-life-for-premiere-rush.html. Sorry about that, @Pieter Kappetein

 

Thanks,
Kevin

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Adobe Employee ,
May 10, 2024 May 10, 2024

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Hi @Pieter Kappetein,

Moving files from one mobile device to another has been an issue since the removal of sync from Creative Cloud. There is a method for moving projects from the mobile device to the desktop app. If that might be a workaround for you, check out this thread: https://community.adobe.com/t5/premiere-rush-discussions/how-to-move-rush-files-from-mobile-to-deskt...

 

I hope the info helps.

 

Thanks,
Kevin

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