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Participant
May 16, 2020
Question

Missing media in App and Desktop Premier Rush

  • May 16, 2020
  • 1 reply
  • 955 views

Hello,

 

I just finished editing a short film and while syncing I noticed that now every clip I have edited still shows up in the sequence however no content is there when it was before.  I really don't want to have to go through and edit this whole thing again.  Is there somewhere else these projects are saved?  Attached is a screen shot from the mobile app the computer reflects the same.  Please help me fix this so I don't have to redo this project.  

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1 reply

Kartika Rawat
Community Manager
Community Manager
May 19, 2020

Hi there!

Welcome to the Rush community. Could you confirm if your project is synced to Creative Cloud? Also, which device have you installed Rush on?

Let us know. Happy to help. 

 

Thank you,

Kartika