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Participant
July 4, 2023
Answered

Missing the 4K and 8K options in S21 Ultra

  • July 4, 2023
  • 1 reply
  • 385 views

This is probably a hardware lock however my phone can record 4K 60 FPS and 8K 24 FPS, however my max. export option in Premiere Rush is 1080p 60 FPS. I'm using the latest version.

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Correct answer Kevin-Monahan

Hi @n00bn52047374,

Thanks for the note. You should be able to export 4K, but not 8K. For 4K, try a standard frame rate at either 24 or 30fps. See if that works for you. Hope so!

 

Thanks,
Kevin

1 reply

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity ManagerCorrect answer
Community Manager
July 10, 2023

Hi @n00bn52047374,

Thanks for the note. You should be able to export 4K, but not 8K. For 4K, try a standard frame rate at either 24 or 30fps. See if that works for you. Hope so!

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
July 11, 2023

Hi @Kevin-Monahan,

 

I was able to export both 4K 60 FPS and 4K 30 FPS with Premiere Rush this time. I had 4k match framerate and 4k 30 FPS options and both work. 

 

I don't know why I was not able to export in 4k before. Maybe I missed something, mixed up some of the clips with lower resolution ones or something else, but overall the issue no longer exists.

Kevin-Monahan
Community Manager
Community Manager
July 11, 2023

Great news. Thanks for reporting back. The community appreciates you!

 

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio