Skip to main content
N
n00bn52047374
Participant
July 4, 2023
Answered

Missing the 4K and 8K options in S21 Ultra

  • July 4, 2023
  • 1 reply
  • 385 views

This is probably a hardware lock however my phone can record 4K 60 FPS and 8K 24 FPS, however my max. export option in Premiere Rush is 1080p 60 FPS. I'm using the latest version.

    This topic has been closed for replies.
    Correct answer Kevin-Monahan

    Hi @n00bn52047374,

    Thanks for the note. You should be able to export 4K, but not 8K. For 4K, try a standard frame rate at either 24 or 30fps. See if that works for you. Hope so!

     

    Thanks,
    Kevin

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity ManagerCorrect answer
    Community Manager
    July 10, 2023

    Hi @n00bn52047374,

    Thanks for the note. You should be able to export 4K, but not 8K. For 4K, try a standard frame rate at either 24 or 30fps. See if that works for you. Hope so!

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      N
      n00bn52047374Author
      Participant
      July 11, 2023

      Hi @Kevin-Monahan,

       

      I was able to export both 4K 60 FPS and 4K 30 FPS with Premiere Rush this time. I had 4k match framerate and 4k 30 FPS options and both work. 

       

      I don't know why I was not able to export in 4k before. Maybe I missed something, mixed up some of the clips with lower resolution ones or something else, but overall the issue no longer exists.

        Kevin-Monahan
        Community Manager
        Kevin-MonahanCommunity Manager
        Community Manager
        July 11, 2023

        Great news. Thanks for reporting back. The community appreciates you!

         

        Kevin

        Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices