Motion Graphics Template Import Error

[Jenny5D1E]

Consistantly wont let me add any titles to my project- 'an error occurred during downloard from Adobe Stock server. Please try again.' Continue again and again, wifi fine, this project due in 3 dayrs! Help! 

[defaultr7fs8700prr9]

I have the same problem, can someone please assist?

[Scott Merriman]

I've been having the same issues for a few months now. Can we get this fixed this year?

[Simran5CD9]

I'm having the same issue! Motion graphics template import error

[Scott Merriman]

I've gone back and installed older versions (several). I notice that 1.5.40 works but has limited graphics. For me, ver 1.5.44 is when the motion graphics template import error began. I've also noticed that any graphics I did NOT previously use in ver 1.5.40 would not import in any update afterward. I change versions use them and then update and all is well. However, I still cannot use the newer assets, which is a huge bummer.  

[vicenterobalo]

Same problem 

[Ėlkähín]

This problem STILL hasn't been fixed!!! I can't even use the basic text templates without an error. This is absolutely unnacceptable!

[Lainey287806960pkn]

I am having this same issue as well! Has anyone found a solution? Is there another platform I need to download? I am using a new MacBook Pro that just had Ru installed. 

[Lucas28940597rkk2]

I have the same issue, it seems to be to do with general sync to creative cloud, but I cant work it out. 
So frustrating. spent 2hrs on video editing and 2hrs on troubleshooting just add a title text - the most basic aspect of the software. 
Adobe you need to fix this or offer some guidance.

[Pablo J221821172obr]

Any news on this? Really frustrating

[Richard29550999w74b]

I have reached a dead end with this too- video is ready to go except I can't use it now without a title 😞

Adobe doesn't seem to have any support around this

[fedC]

Same problem. No solution from Adobe?

[Martin J.30286968joxb]

Same issue - 2023...  Dont know what to do

[Frederick5FBF]

Calling from Bath Spa University Jan 2024, recently an 'Adobe Creative campus'. We have the same problem here on our Macs. Cannot import a Title.  Terrible

[Kevin-Monahan]

Hi @Frederick5FBF,

I got your note.  Please check out this discussion: https://community.adobe.com/t5/premiere-rush-discussions/unable-to-add-graphics-in-premiere-rush/td-....

I hope it helps.

Thanks,
Kevin