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Diegorojax
Participant
May 23, 2024
Question

No copy and paste - can't save my project - the app is slow on iOS - lost 2 hour long project

  • May 23, 2024
  • 1 reply
  • 154 views

Nunca la había utilizado y perdí un trabajo de dos horas, no sirve el copiar y pegar , no guarda, es lenta , en mi iPad m1 funciona cualquier otra hasta CapCut 

 

Mod note: The title was changed for search purposes.

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    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 23, 2024

    Hi @Diegorojax,

    Thanks for the message. I heard you're having a few problems with Rush. I hope I can help you.

     

    Yes, it is frustrating not to have copy-and-paste functions. I will inform the team about that and your project-saving issue, losing work. Projects should be saved automatically. I'm sorry yours are not.

     

    You said that your performance is lousy on a newer iPad. Please ensure that iOS and Rush are updated. The only other issue is that the video might be HEVC 10-bit 4:2:2, which Rush does not currently support. Transcoding these files to 8-bit 4:2:0 would greatly help, especially if it's 4K footage.

     

    I am sorry for the frustration about these things. I hope the info helps!

     

    Take Care,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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