• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

No files shown when selecting files to create a project for Adobe Premiere Rush

Community Beginner ,
Sep 11, 2022 Sep 11, 2022

Copy link to clipboard

Copied

I cannot access any files from my system through Rush, and the app is unusable. I get 'No Files To Show' on every folder that i open, any help would be greatly appreciated.

TOPICS
Desktop version , Error or problem

Views

140

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Jan 13, 2024 Jan 13, 2024

Hi @lindseyk67587852,

Thanks for writing in. Have you copied the files from the  SD card to the computer's hard drive yet? If not, try that first and then attempt to import. If that doesn't work, give us more details about the video files, such as, codec, frame size, and frame rate. Please also give details about your computer or mobile device. I hope we can help you.

 

Thanks,
Kevin

Votes

Translate

Translate
Community Expert ,
Sep 11, 2022 Sep 11, 2022

Copy link to clipboard

Copied

Hello! Do you mind giving a little bit more detail to help us help you: what device type/operating system are you using, and where are your files located?

 

Hope this helps!
Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!
Anissa • @anissat

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 12, 2024 Jan 12, 2024

Copy link to clipboard

Copied

I am having the same issue. 

I insert my SD card that has photos and videos taken on my Sony Camera on it, but Rush doesn't find them. I just get a message that says, "no files to show". 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 13, 2024 Jan 13, 2024

Copy link to clipboard

Copied

LATEST

Hi @lindseyk67587852,

Thanks for writing in. Have you copied the files from the  SD card to the computer's hard drive yet? If not, try that first and then attempt to import. If that doesn't work, give us more details about the video files, such as, codec, frame size, and frame rate. Please also give details about your computer or mobile device. I hope we can help you.

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines