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“not responding issues” with Rush

New Here ,
Oct 07, 2021 Oct 07, 2021

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Hi,

I’m experiencing “not responding issues” with Rush.

I have an existing project that was working normally up until now. A file will open and play fine at first, but if I make a minor edit like delete a segment, then things stop working. I tried clearing the cache and resetting preferences…and it still freezes.

 

I’m using a Think Pad laptop with the following:

Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz   2.30 GHz

Installed RAM 24.0 GB (23.8 GB usable)

System type: 64-bit operating system, x64-based processor

Edition Windows 10 Pro, Version 20H2

Using Adobe Rush 1.5.62  Build 61

 

Any tips? Thanks ever so much.

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Freeze or hang

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Adobe Employee ,
Oct 08, 2021 Oct 08, 2021

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Hi there!

Sorry for the trouble. What's the source of the media files that you're editing? What happens when you uncheck " Use Optimized clips"? Go to View > Use Optimized Clips.

 

Let us know.

Thanks,

Kartika

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